Griffiths, a former Hays Travel Branch Manager, replaces Tricia Doe, who has recently been promoted to the role of Sales Manager – Field Sales and Business Development. Griffiths will report into Doe.
Prior to Hays, Griffiths held customer service roles at Sykes Cottages and in the supermarket retail sector.
In her new business development role at Titan, Griffiths will be responsible for building and developing relationships with travel agent partners, driving sales growth, increasing brand awareness and product knowledge, and delivering training and support.
Drawing on her retail travel background and leadership experience, she will work closely with agents to identify commercial opportunities and help grow their touring sales.
Griffiths said: “I am excited to join a team with such an excellent reputation, and am looking forward to working with our agent partners to continue to grow Titan Travel’s share of the market. The trade is vital to our ambitions, and I can't wait to use what I’ve learnt in my career so far to ensure we remain their first choice for touring.”
Kirsty Bachelor, Titan Travel’s Head of Trade Sales, added: “It’s exciting to see Rebecca join, and to elevate Tricia to a more senior role. Rebecca’s retail sales and customer experience and obvious passion for travel, will make a significant contribution to our trade team and our long-term ambition to become the trade’s most trusted touring partner.
"Since starting earlier this month she’s been busy on the road across the Central region, getting to know agents and listening to what they need, and will be working with Tricia to turn what she’s learnt in to actions to ensure they understand what we do, who we are, and why we should always be their go-to touring partner.”
Titan also confirmed additional appointments would be made in the coming weeks.