Kuoni has decided to step away from its partnership with John Lewis and increase investment in its call centres, digital channels, its own standalone stores and travel agent partnerships.
Mark Duguid stressed the priority now was to find alternative roles for teams affected by the consultation process (Credit: Kuoni)
The move will see its nine concessions and one pop-up shop at John Lewis close by the end of September. In addition, the company has also announced plans to enter a collective consultation period with all staff as part of a wider strategic review.
Managing director Mark Duguid confirmed he had told staff of plans to review specific roles. He added each staff member will be supported throughout the process.
Get unlimited access to the latest travel industry news and analysis, comment on articles and sign up to newsletters.
Register for free
Already registered? Login here or below.
Having difficulty logging in? Try these tips, or contact support@ttgmedia.com
