Skip to main content

'It's more than a retail outlet': Celestyal opens first-ever shop where agents can be trained

Tour operators
Harry Kemble
8 September 2025

Celestyal Travel has opened its first-ever UK experiential store which combines consumer-facing retail with dedicated trade training and product immersion facilities. 

New Celestyal Travel staff with the brand's managing director Janet Parton
Credit: Celestyal Travel

New Celestyal Travel staff outside the Guildford store with managing director Janet Parton (Credit: Celestyal Travel)

The high street store in Guildford, Surrey, also houses Celestyal Travel's call centre as well as five new agents who all report into Janet Parton, managing director of Celestyal Travel UK.

The agents are responsible for managing bookings, travel and brand education for both trade and retail customers.

Celestyal said a "key feature" at the store is the agent training excellence centre, designed to host workshops, product training and networking sessions for UK-based trade partners.