Speaking on an earnings call on Monday (2 March), Chidsey, who has only been in the role for a fortnight, predicted it could take up to five months to identify where the three-brand company had "gotten a little bloated" and a year or more before NCLH could outline "what we want to do".
Chief financial officer Mark A. Kempa confirmed "missteps" in particular had been made in Europe and there was "a softness" in Alaska bookings but he later said: "We are in the process of working on that and correcting that."