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Abta welcomes investigation into sickness claims

Operators
Edward Robertson
6 February 2017

The industry has recently seen a steep rise in claims with some resorts seeing a 400% in complaints, despite many of the complainants apparently enjoying their holidays at the time, only to make a claim months later.

Sick, ill man, headache, stomach ache iStock_59726490

Now Simon Bunce, director of legal affairs at Abta, has welcomed the regulator’s announcement that it is going to investigate claims management companies in relation to the claims.

He said: “We are delighted that the claims management regulator has announced it is investigating the conduct of regulated claims management companies and unauthorised entities in relation to a surge in holiday sickness claims.

“Along with our members we have highlighted to them that there has been a sharp rise in the number of holiday sickness claims in recent years that is not in line with the levels of sickness reported and recorded in destination.