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Aer Lingus 'back to normal' following systems failure

Technology
Gary Noakes
12 September 2022

Aer Lingus has said it is back to normal following disruption that saw 51 flights cancelled on Saturday.

The new four-times-weekly service, which will become the only direct European service to the Ohio city when it commences on 19 May

A collapse of online services, check-in and boarding systems caused major disruption at the carrier.

Aer Lingus blamed “a break in connectivity in services from a UK network provider” for the cancellations, which affected services from Dublin to European and UK destinations.

The airline said it had operated all its transatlantic routes from Dublin, “albeit with delays and reduced passenger numbers in some instances due to security restrictions applying as a result of the systems outage”.

Transatlantic flights from Shannon were unaffected but Aer Lingus Regional flights also suffered delays.