Scottish independent agency Travel Your World has opened its second branch, citing high demand.
The Kirkcaldy agency’s new shop is in Forfar. Managing director Bruce Lamond said the decision to open had followed the closure of the Tui shop in the town.
“We had this in the pipeline, we got the lease in December. We were going to open in February, then Covid reared its head. When Tui did not reopen in July there was no travel agency in Forfar at all and there’s been great demand, so we said let’s do it.”
Travel Your World is a member of Hays Independence Group and the new branch is run by Steve Smith, a former Hays personal travel consultant and an ex-trainee of Lamond’s.
“Steve’s business model is one-to-one bespoke. I’ve known him since the 1990s and I said to him rather than work alone, I’ll get the premises and we will replicate what we have here.
“His business model is what most agencies are going towards; appointment only. He’s on the same wavelength and with 25 years’ experience.”