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‘Agents ask how they can find these kinds of customer, but they already have them’

Luxury
April Hutchinson
10 July 2019

As Silversea eyes further expansion in the expedition market and puts its latest ship Silver Origin on sale, the line’s Conrad Combrink and Peter Shanks highlight the opportunity in the sector for agents

Conrad in Kamchatka Russia with local women

Agents who invite their clients along to events stand a much higher chance of converting them to an expedition cruise, the UK boss of Silversea Cruises has claimed.


“Once clients discover more about expedition cruising at events, we tend to see much higher conversions coming through agents,” says Peter Shanks, UK managing director for the line. “It’s a case of talking about the places people will see.”


Shanks was speaking to TTG in advance of the 16 July on-sale date for Silver Origin, the line’s first-ever ship to be custom-built for expedition and destination-specific, departing for its first revenue sailing in the Galapagos in July 2020.