Skip to main content

Agents welcome Jet2holidays’ private detective initiative

Operators
Jennifer Morris
10 May 2017

Agents have praised Jet2holidays’ decision to enlist private detectives in the fight against bogus holiday sickness claims, as Abta stressed the need for the new government to prioritise the issue post-election.

Headache

­­­Jet2holidays’ private detectives will be out in resorts seeking touts and claims management companies (CMCs) “attempting to lure holidaymakers into making false claims”.

They will be acting on customer tip-offs as well, and will report such activity to the operator and the local police.

It follows a Mail on Sunday investigation – the results of which were published on Sunday – that exposed the boss of a compensation firm as allegedly promoting that it could secure pay-outs “with or without medical evidence”.