The 16 European carriers making this commitment include British Airways, easyJet, Ryanair, Norwegian, Air France, Lufthansa and Wizz Air. But the action does not cover flights booked as part of a package.
The commission alerted enforcement authorities in December 2020 over concerns about several airlines’ cancellation and reimbursement practices during the Covid-19 pandemic, which led to dialogue with carriers and the eventual agreement with the EU.
