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Animal welfare audit pays off for STA Travel

Environment
Gary Noakes
8 March 2018

An animal welfare policy has paid dividends for STA Travel, ensuring its clients are not distressed by any excursion it sells.

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The retailer launched an audit of itineraries involving animals in 2014 with an in-depth review of suppliers. Emma Snipp, STA’s head of safety and responsible travel, said STA had sought advice from Abta and the Born Free Foundation.

“We were buying a lot of tours in from third party suppliers without necessarily knowing what was involved. We looked at it and came up with good practice. As a result we excluded, reviewed and amended some itineraries.”