Speaking on the first day of Hays Travel’s retail conference in Antalya, Turkey, the agency’s owner and chair Dame Irene Hays said the business had always prided itself on paying staff more than the minimum wage.
She stressed the agency would continue to honour that practice which, combined with additional National Insurance costs, will see Hays’ wage bill grow by 10%.
"We pay above the National Living Wage, and we are proud to do that as we believe it is the right thing to do," said Dame Irene. “It is going to mean a significant hike in salaries.”
