The CAA has told airlines facing historic flight delay and cancellation claims caused by crew illness to pay up promptly in the wake of a landmark ruling on the situation, although a lawyer has played down the extent of the claims backlog facing airlines.
EU261 rules compensate consumers for delays and cancellations
The authority said carriers were “no longer able” to refuse payments after British Airways lost a Supreme Court case over an EU261 compensation claim. EU261 carried over into UK retained law following its departure from the EU in January 2020.
BA had argued staff sickness was an "extraordinary circumstance" and refused to pay the claim. Following the case, the CAA said: “We will monitor how airlines comply with this closely.”
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