Chris Oakes has joined Technomine Travel Solutions, part of the Technomine Group as partner and sales director.
Oakes has more than 30 years of experience in the travel industry, at Hays Travel, Holidaytaxis, Cosmos Holidays and Faremine.
Set up 10 years ago by Kunal and Viral Naik, Technomine has offices across North America, UAE, India and the UK.
With a background in business resources, financial solutions, customer support solutions as well as travel, TTS will be "focusing on supporting the travel industry moving forward".
Oakes said: "Our main aim is to support our travel colleagues to rebuild their businesses and focus on their core strengths.
"They may have had to, unfortunately, make staff redundant, cut back and downsize. We are positioning ourselves to work in partnership with the industry to support their transition into a new era of trading.
"The travel industry has always been resilient. By offering our services, we can help them to become more flexible and agile."
TTS said it will build on its previous global success and experience to offer bespoke solutions to each individual business, whether it’s customer service, sales support, OOH solutions, call overflow, messaging services, financial payment solutions or HMRC returns.
Kunal Naik, managing director, said: "The world is a smaller place, and our services enable our clients to stay focused on their core business as we build a lasting relationship with them.
"Chris has an in-depth knowledge of the travel industry and the intricacies involved so we can fulfil the needs of all large and small organisations effectively, professionally and in a timely manner 24/7 where required."