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Clia River Conf 17: 'We've a lot to learn' admits Uniworld CEO, but hints at more capacity for U by Uniworld

Luxury
Sophie Griffiths
18 November 2017

Uniworld’s president and chief executive has admitted the line still has a “lot to learn” about attracting the millennial market, as it gears up for the first sailing of its new youth brand U by Uniworld next April.

Ellen Bettridge.jpg

Appearing as the keynote speaker at the Clia River Cruise Conference in Amsterdam at the weekend, Ellen Bettridge said the line was not afraid to “stir things up a bit”, as she insisted the move to create the new 21-45 brand was “not a light decision”.

Bettridge revealed Uniworld conducted extensive research prior to announcing U by Uniworld, asking customers of sister brand and youth specialist Contiki what they would want from a river cruise product.

“We went and asked Contiki customers if they had done a cruise and very few said yes. But when we asked them if we created one for them whether they would be interested, 94% said yes!