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DfT ponders replacement for EU airline compensation scheme

Atol
Gary Noakes
1 February 2022

Package organisers could gain legal rights to reclaim money from airlines when flights are cancelled under new Department for Transport (DfT) proposals.

'Copy and paste job'

The DfT is consulting on how to remedy the situation when airlines cancel flights within 14 days as part of its plan to replace EU261 following Brexit. The DfT’s Aviation Consumer Policy Reform paper said operators had called for part of EU261 to be retained.

“We have heard from the travel industry a call for package organisers to be able to make a claim through legislation, i.e. Regulation (EC) No 261/2004 (as retained in UK law) on behalf of the consumer for a full refund where a flight that is part of a package holiday is cancelled by the operator.”