EasyJet has promised “targeted” investments to strengthen easyJet holidays’ customer base after its tour operating arm’s profits jumped 56% to £190 million.
EasyJet said 82% of easyJet holidays customers were likely to rebook ((Credit: iStock / Alphotographic)
In the 12 months to 30 September, EasyJet’s £610 million profits were 34% higher year on year, while easyJet holidays’ UK market share grew from 5% to 7% as passenger levels increased by 36%.
On easyJet holidays’ growth, easyJet argued that robust financial performance is being delivered through “strong customer satisfaction of 84%, with 82% likely to rebook”.
It added: “As the easyJet holidays business grows in scale, targeted investments will be made to strengthen the customer base.
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