He will succeed Sara Zimmerman, who has decided to step down after nine years to remain at the guided group holiday provider as a shareholder and non-executive director.
Zimmerman was responsible for completely reshaping the business during her tenure, implementing measures such as the introduction of an agency sales channel for the UK business.
As part of his new role, Coughlan will be tasked with delivering Travel Department’s growth plans following a boom in demand for escorted touring.