Skip to main content

Kuoni targets trade growth with two Classic Collection recruits

Operators
James Chapple
24 June 2024

Kuoni is targeting further growth through the trade after recruiting two European specialists from rival Classic Collection.

Claire Williams and Rachel Stears join Kuoni from Classic Collection

Claire Williams and Rachel Stears, who together share 55 years’ industry experience, will join the operator’s expert hub call centre.


The operator said serving agents through the hub was a vital part of its trade growth strategy, with calls routinely answered within two minutes.


"Kuoni’s destination experts approach is designed to ensure travel agents’ calls are directed to the best people to support them and give them informed insight," said Kuoni.


Of Williams and Stears, it added: "They are used to creating multi-centre itineraries and have extensive knowledge of hotels, experiences throughout Europe suited to couples, families or singles of all ages."