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Martin Alcock: Can rulemakers keep up with the times?

PTD
Edward Robertson
12 June 2015

There are many unanswered questions about the new PTD, but top of the list is how long does it have before the next innovator or disruptor throws a curve-ball at it?

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Imagine it’s 1992 and you’re the European policy wonk, given the task of penning a directive on protecting consumers’ holidays. It’s unlikely there was an easier job in Brussels back then.

For a start, people had been going on holiday in fundamentally the same way for about 30 years and deciding who should take responsibility for providing the service was pretty incontrovertible stuff when everyone knew who was who. Identifying the tour operator? No problem. The guy who owns the aeroplane. Proving you’re a travel agent? Have you got a shop on the high street? Defining a package holiday? Easy! A charter flight and seven or 14 nights in Spain.