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'New protection options will empower UK travel businesses'

Atol
Tom Clay
9 December 2021

Trust accounts have been the subject of much discussion during the Covid crisis owing to the heightened focus on consumer protection after so many holidays were delayed or cancelled.

National Insurance and minimum wage – 5/10

The Air Travel Trust underwrites the Atol scheme (Credit: Andre Taissin / Unsplash)

The CAA’s Atol consultation has suggested greater use of trust accounts could be a way forward, and just last week, Abta said it would recognise trust accounts as a form of protection for their members.


So what are the strengths and weaknesses of trust accounts? A clear strength of a properly run trust account is that consumers’ money can only be used to pay for the holiday they have booked.


All money taken from the consumer is paid into the trust account and no money is received by the travel firm until all suppliers for that specific booking have been paid.