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'We've worked hard to refresh every aspect'

'We've worked hard to refresh every aspect'

Alex Cruz, BA chairman and chief, said: "Each new suite has direct-aisle access and comes with a personal door – design features which were incorporated as a direct result of the feedback we’ve had from our customers.


“We’ve worked hard to ensure every aspect of the Club World experience from the lounges we’ve refreshed, to the new gourmet menus from Do&Co on flights from Heathrow, and the luxurious bedding we’ve introduced from The White Company, exudes the very British style and quality customers expect from us.


"At British Airways, we have one of Europe’s largest long-haul fleets and most far-reaching global networks, so it will take some time to make the cabin available to everybody.

 

"We hope that, as more customers have the chance to experience it, they’ll enjoy travelling in it as much as we’ve enjoyed designing it."

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