Customer demand, increasing competition and industrial action have emerged as some of the key challenges facing the UK’s specialist tour operator sector, according to new Aito research, although some long-standing issues for the association’s members have started to ease.
Sumners: 'Aito can help new businesses understand and comply with the often-complex UK travel industry rules and regulations'
The association on Thursday (22 February) revealed more findings from its latest business confidence tracker survey, highlighting how levels of demand have become a primary concern to more than a third of specialists.
Nearly four in 10 respondents (37%) ranked it as a likely key obstacle to growth over the next 12 months; this is up from a figure of 29% over the past year.
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