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Riviera opens applications for new trade engagement committee

Operators
James Chapple
12 April 2023

Riviera Travel is seeking applications from agents to join a new trade engagement committee, which it says will influence and inform future trade support.

Thomas Morgan, Riviera head of trade

Riviera head of trade Tom Morgan

The escorted touring specialist said the move was informed by a recent survey of almost 500 agents; the committee will convene twice a year, in person, to share their feedback, thoughts, opinions and ideas on how Riviera can serve the trade more thoroughly.


Survey respondents were asked to rate Riviera’s performance in certain areas out of five, with 97% of respondents scoring the business four or above for ease of booking, 93% four or above for trade friendliness and 92% four or above for quality social content.


The survey also revealed more than three-quarters of agents (77%) felt confident selling river cruise, an area Riviera has identified for improvement.