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Shapps: 'Don't book a holiday without a Covid refund'

Operators
Gary Noakes
7 May 2021

Grant Shapps has warned consumers not to book travel that does not offer a Covid guarantee and steered consumers towards agents

Current protection measures flawed and overlapping

Challenging chargebacks requires close collaboration (Credit: iStock)

The transport secretary said: “Our strong advice is not to book any holiday that does not include a refund in the event the Covid-related situation changes.”

He also warned against booking direct: "It is possible to book direct, we do know that sometimes that may lead to problems, so please check very carefully."

Shapps also warned of queues at airports this summer as Covid credentials were checked. “I’m afraid we do expect long delays at airports.”

He outlined a list of 12 green light countries, but said he regretted “the favourite summer destinations like France, Spain, Greece” were not on it.