A year ago, these conversations were focused on Brexit and how the UK’s political turmoil was impacting tourism elsewhere.
Fast forward 12 months, and although the turmoil remains, the conversation has moved on – replaced by the far more global (and urgent) issue of making travel sustainable.
Responsible tourism has been a hot topic at WTM London for some time but this year, refreshingly, it is the tourist boards, hoteliers and operators – not scientific experts – that are leading the debate.
One such hotelier is Sri Lanka’s Jetwing, where plastic is being banned – even from food suppliers.