The CAA needs greater powers to hold airlines to account, must speed up its decision-making and deal with customers better, a government-led review has recommended.
Aito is angry proposed PTR rule changes will not protect operators during airport disruption
A 41-page report from the Public Bodies Review (PBR), published on Monday (17 July), concluded the authority is "fit for purpose", but nonetheless suggests myriad ways the CAA could and should be improved, with the CAA’s limited enforcement powers a big consideration for the PBR.
“There was strong feedback from relevant stakeholders that, due to its current limited powers, the CAA are unable to effectively hold airlines to account," it said.
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