However, clients could have to wait up to two months for refunds due to “poor data” supplied to the CAA.
A refund form had been due to be posted online from Monday (30 September), but a CAA spokesperson said: “It’s not definitely going to be Monday, it will be in the coming week. All the information will be provided on our website.”
The form will cover Atol-protected passengers with future bookings, but the CAA warned that it could take until December for clients to retrieve their cash: “This is due to the poor quality of the Thomas Cook passenger data provided to the UK CAA,” it said.
