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Trailfinders boss brands Atol scheme 'flawed from its inception'

Agents
Jennifer Morris
27 April 2020

Trailfinders founder Mike Gooley has pledged to “honour our financial guarantee in full”, branding the Atol scheme “flawed from its inception”.

Refund credit notes

Gooley, owner and executive chairman of the agency chain, said the scale of the coronavirus crisis “cannot absolve us from discharging our warranty”.

He said: “When I put this promise in place from our start-up in 1970, I could never possibly have envisaged the global shutdown of travel we are presently experiencing.

“However, the sheer scale of the crash cannot absolve us from discharging our warranty.”