Travel Solutions Network (TSN) plans to recruit more sales agents before July after agreeing a deal with Thomas Cook to run its in-house call centre.
Lindsey Winterburn said recruitment will enable TSN to support more travel businesses (Credit: TSN)
TSN has secured contracts with some of the UK’s largest travel brands in the last 12 months and it now believes it can “dominate” the outsourced virtual call centre space.
In October, TSN announced a partnership with easyJet holidays to offer increased booking support to customers.
To accommodate recent growth, TSN said it hopes to recruit more homeworkers, taking the total beyond 150.
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