Protect Trust Services (PTS) has appointed Nicky Deadman to a newly created member support and development manager role.
Deadman joins the firm after confirming this week she had been made redundant by The Travel Network Group, where she was membership manager.
PTS said Deadman would be instrumental in ensuring members get the support they need and are in the best possible position to bounce back when travel emerges from the coronavirus crisis.
"I am delighted and excited to join Protected Trust Services who rival others in the industry due to their technology solutions," she said.
"I’m really looking forward to working with their innovative and entrepreneurial members, and help support and grow their businesses."
PTS managing director Daniel Landen said Deadman would be an "incredible addition" to the team. "We’re very excited to welcome her."