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Virgin Voyages apologises after cancelling Portsmouth sailings

Cruise
Tom Parry
9 March 2022

Virgin Voyages has cancelled three Valiant Lady sailings from Portsmouth in April and apologised after customers were mistakenly told the ship’s maiden voyage next week had also been axed.

The incident happened onboard Valiant Lady

Valiant cruises departing 4, 15 and 18 April will no longer go ahead due to the ship being privately chartered.  Customers took to social media on Wednesday (9 March) to voice their frustrations at the late notice of the schedule change by the line.

Some guests due to sail Valiant’s “MerMaiden” voyage to Bruges on 18 March were wrongly informed their cruise had also been cancelled.

A Virgin Voyages spokesperson later confirmed to TTG that had been “an error” and only “a very small handful” of customers had received the message.