Last summer, travellers faced hundreds of flight cancellations due to air traffic control staffing issues at Gatwick airport, and then there was the wider Nats ATC system meltdown over the August bank holiday weekend, which is still being investigated.
'When chaos reigns, why is it always tour operators left picking up the pieces?'
Government
Martyn Sumners
27 June 2024
Summer has only just begun, but already, consumers are experiencing severe disruption, while travel agents and tour operators have been left picking up the pieces following issues and failings at several major UK airports.
There were wide-ranging consequences for passengers (Credit: iStock)
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