Consumer champion Which? has called on the government to “go further” when it comes to airline passenger protections.
Thousands of travellers were left stranded at overseas airports or had to endure delays or cancellations
It comes as the Department for Transport (DfT) announced on Tuesday (27 June) stronger enforcement powers for the Civil Aviation Authority (CAA), as well as faster and cheaper dispute resolutions and improved rights for disabled travellers.
Nevertheless, Which? policy director Rocio Concha said the government’s proposals don’t go far enough when it comes to protecting travellers.
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