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WTM London 2019: Big Bus Tours plans expansion of three to four new cities a year

WTM
Abra Dunsby
4 November 2019

Big Bus Tours will continue to expand by launching in three to four new cities a year, the company’s CEO Alex Payne has revealed.

The magic bus

The tour company has added four new locations to its roster in the past 12 months – Dublin, Singapore, Los Angeles and Berlin – bringing the number of cities it operates in to 23.


“We are driven by market size and will also look into opportunities to acquire existing operations,” said Payne.


Big Bus Tours will also focus on “transforming the business to become more digital”, with forthcoming initiatives including real-time bus tracking on the company’s free app; installing onboard scanning for a more efficient passenger boarding process; and direct integration with trade partners such as Booking.com, Viator and Get Your Guide.