Each of Spring’s six properties appeals to different clientele – Arona Gran Hotel is adults-only, Hotel Vulcano more geared towards younger adults, Hotel Bitacora attracts families and groups, Cleopatra Palace has a more traditional feel, Mediterranean Palace is more premium and for families, and Sir Anthony is a luxury five-star boutique hotel.
Three of these hotels offer something very special indeed – Spring Hotels’ signature UP! concept. A way that your clients can take their Tenerife holiday to the next level.
Quite literally that is, because a major perk is access to exclusive rooftop spaces with swimming pools and an all-inclusive bar service. Every guest has their own sunbed guaranteed, so there is no poolside politics whatsoever. Stay for at least a week and the perks snowball – with premium dinners and spa time included. And because all UP! rooms also feature exclusive extras, this is an upselling opportunity that can’t be ignored.
UP! Arona Gran
The view from the UP! rooftop at Arona Gran Hotel
Book UP! for: Exclusive access to the rooftop UP! Terrace, which features incredible bay views from two infinity pools, alongside a Jacuzzi and sunbeds. Bar service includes complimentary snacks and all drinks, including international brands and cocktails. Plus, stay for a minimum of seven nights, and UP! guests can enjoy a gastronomic experience in a la carte Jarea restaurant and one thermal circuit and massage per person in the hotel’s Thalasso Spa.
UP! rooms: These are superior rooms, which face the sea, and include exclusive services, such as a Nespresso coffee maker, welcome gift, pillow menu and complimentary safety box.
Other reasons to stay in Arona Gran Hotel: This is a tranquil, more romantic adults-only property, right on the seafront promenade of Los Cristianos, highly rated for its food and spa offerings. Plus, there's a fully equipped cycling centre for island exploration.
Match your client: Couples, singles, and groups of friends. It's a top choice for clients with reduced mobility, as the hotel also has adapted rooms as well as smooth pathways, lifts and ramps.
UP! Hotel Vulcano
Hotel Vulcano's UP! rooftop boasts an infinity pool
Book UP! for: A stay that's all about elevated vibes. The exclusive UP! Terrace offers a chic rooftop escape featuring an infinity pool, two Jacuzzis and dedicated bar service, with sweeping Atlantic views and front-row seats to Playa de las Americas' vibrant Golden Mile. It's the perfect setting for sunset selfies, laid-back luxury and social-feed-worthy moments. Guests staying seven nights can also enjoy an a la carte terrace dinner, a massage and access to the hotel's thermal spa circuit.
UP! rooms: These pool-view rooms feature a Nespresso coffee maker, deposit-free pool towels, welcome gift and complimentary safety box.
Other reasons to stay in Hotel Vulcano: The exclusive Beats and Brunch concept, which offers a leisurely breakfast experience up until midday, to the sounds of a live DJ. Another selling point is the hotel’s Click and Collect service – which enables guests to order dishes from any service point in the hotel, using the hotel’s app, pick the food up from the designated station, and enjoy it wherever they wish.
Match your client: This is a best-of-both-worlds hotel. With the Golden Mile on its doorstep, Hotel Vulcano puts guests at the centre of Tenerife's vibrant resort. Trendy beach clubs, stylish bars, shopping, and nightlife are all within walking distance, while the hotel itself offers a more relaxed atmosphere for downtime between adventures. It's a great fit for independent travellers and couples looking to balance social buzz with laid-back moments.
UP! Hotel Bitacora
Guests can unwind on the spacious UP! Terrace at Hotel Bitacora
Book UP! for: Exclusive access to the UP! Terrace, where an infinity pool, two Jacuzzis and premium bar service combine with panoramic views of the Atlantic Ocean and Playa de las Americas. Offering a more relaxed, adults-focused escape above the hotel's vibrant and colourful surroundings, it's the ideal spot for leisurely days and sunset drinks. Guests staying seven nights can also enjoy an a la carte dinner on the terrace, and access to the hotel's thermal spa circuit.
UP! rooms: These spacious balcony rooms were refurbished in 2025, and feature a Nespresso coffee maker, deposit-free pool towels, welcome gift and complimentary safety box.
Other reasons to stay in Hotel Bitacora: Families are well entertained at this Playa de las Americas resort, with a mini club for children up to age 12, and Springly World – which offers a climbing wall, zip line and a variety of sports – a drawcard for teenagers. The hotel’s swimming pools are a focal point for fun, with main and family pools, plus a dedicated children’s pool and a trio of waterslides (minimum height 1.20m). The all-inclusive offer here covers not just meals and a choice of drinks, but tapas and ice-cream at Snack Bar Papaya and live entertainment seven nights a week.
Match your client: Fun-loving adults and groups of friends will be attracted by UP!, a secret world within a high-energy resort. Also consider the upgrade for multi-generational family bookings – the UP! Terrace offers an oasis for adults seeking peace and quiet, while ensuring all members of the party can share the experience of the holiday together, based in the same hotel.
Discover more about UP! Bitacora
Further information
Website: springhoteles.com
Booking portal: springpro.springhoteles.com/login
Travel agent training programme, Friends of Spring: friendsofspring.springhoteles.com/
Telephone: 00 34 922 961 111
Instagram: @springhotelsgroup
Facebook: @spring-hotels-group
YouTube: @springhoteles
