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Travel ‘neither accessible nor truly inclusive’ in its current state

Responsible tourism
Ilaria Grasso Macola
28 June 2024

Travel is neither accessible nor truly inclusive in its current state, and must invest more time in understanding the needs and desires of travellers living with disabilities and other accessibility requirements.

wheelchair, accessibility, inclusion (Credit: iStock)

The taskforce aims to overcome obstacles disabled passengers face when travelling (Credit: iStock)

International Women in Travel and Tourism Forum (IWTTF) delegates were on Thursday (27 June) told making travel inclusive and accessible to all was a moral and economic imperative.

"Disabled people are disenfranchised by our industry as it’s neither accessible nor inclusive,” said Richard Thompson, co-founder and chief executive of inclusive travel agency Inclu. 

 

“We have to recognise that one in six of the world’s population has a disability,” he continued. “It’s not a niche market, we have kept it that way, but it’s not. It’s low-hanging fruit.”