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Abta

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Josephides: 'Govt has trashed travel's reputation'
Ex-Abta chair joined TTG for our latest Face to Face interview
The majority of SLG bookings carried protection, it is understood
Shearings credit notes protected, administrator confirms
Majority of Specialist Leisure Group bookings, including all package bookings, to carry protection after group collapsed into administration on Friday (22 May)
“I think they’ve [Abta] represented the operator position right now very well but not the agent position," says Holidaysplease boss
Richard Dixon: 'Abta has represented operators better than agents'
"Reputation of travel agents has taken a bit of a bashing in the public eye"
Package Travel Regulations graphic
Packages comprise more than half of CMA holiday refund complaints
Abta backs extension of CMA probe to cover package travel, stating refund timeframes must be made clear to consumers
A new tourism minister was appointed this week. Picture: Marcin Nowak/Unsplash
'MPs can’t tell operator from agent - it's basic stuff'
"We are hounding all parts of government on the PTRs… but it’s not easy when MPs don’t understand our industry"
Mark Tanzer 2018 shot
Abta demands update on govt work to help travel
Boss Mark Tanzer called for a “coordinated strategy supported by specific measures and clear communication”
Brexit, European flag, Union Jack
Abta welcomes EU backing for refund credit notes
Association renews call for government and CAA to formally confirm status of RCNs and provide the industry the certainty it ’has long been waiting for’
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Aito blasts govt for 'inexcusable' confusion over refund advice
’Our staff have been shouted at by anxious consumers and our members left hanging out to dry by the inaction of government on this front’
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'No change in rules on package travel refunds', says govt
Abta though says the fact the Package Travel Regulations have not changed doesn’t affect the protection afforded to credit notes under existing Atol legislation
Abta has been calling for changes to place RCNs on a legal basis for several months
Spell out refund credit note stance, Abta urges CAA and govt
Authority should highlight Atol protection for refund credit notes, says Abta
Last week brought optimism but it will take more than positive thinking to help the industry bounce back
Refund credit notes 'will be financially protected'
Government-backed Business Companion bulletin seemingly confirms a shift in stance on refund credit notes amid industry’s refunds battle
How hosting a virtual networking group can benefit your business during the coronavirus crisis
Abta welcomes furlough extension but says govt must do more for travel
Extending furlough scheme until October not enough for the industry, says Abta chief
'We have turned on each other and we must stop'
TTNG boss vows to 'pull up' suppliers over refund delays
Gary Lewis warned his consortium will come down on those offering “unacceptable” refund time frames
On the Beach said it was already experiencing a decline in summer 2020 demand
Quarantine measures set to cost package operators up to £5 billion
Self-isolation for as long, or even twice as long, as a holiday is a disaster for leisure travel, according to accountancy firm MHA MacIntyre Hudson
Flight plans, maps, coffee
'Govt must come out publicly and address the refunds crisis in travel'
Abta chief executive Mark Tanzer renews plea for government support after appearing before transport committee on Wednesday (6 May)
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Tanzer: 'There are three main ways to help agents through this crisis'
Abta boss says clear Foreign Office and destination advice, a focus on ensuring operators and airlines survive Covid-19, and rebuilding consumer confidence will be vital to the safety of the trade
Mark Tanzer 2018
Tanzer to govt: relax refund rules or foot the bill
Abta’s chief executive has been giving evidence at a transport select committee
Mark Tanzer, The Travel Convention 2017
Recap: Abta chief gives evidence to govt transport committee
Mark Tanzer to reflect on the implications of the coronavirus crisis for travel, alongside The Independent’s senior travel editor Simon Calder
A new tourism minister was appointed this week. Picture: Marcin Nowak/Unsplash
Tanzer and Calder to appear before select committee
Abta chief and travel journalist will give their views to MPs on how the travel sector has been impacted by coronavirus
Last week brought optimism but it will take more than positive thinking to help the industry bounce back
Sophie Griffiths: 'Travel needs more than govt sentiment'
Last week brought optimism but it will take more than positive thinking to help the industry bounce back
The measures were outlined in chancellor Rishi Sunak's March budget
Competition watchdog to investigate cancellation complaints
Competition and Markets Authority to look into ‘thousands’ of complaints over cancellations across three sectors, including holiday accommodation
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Abta urges government to relax furlough rules for travel sector
Association wants furloughed staff to have greater scope to carry out non-revenue raising duties, such as processing amendments and refunds
Nigel Huddleston has taken over as tourism minster
Tourism minister: 'Refund crisis must not be about businesses versus consumers'
Speaking during a UKinbound webinar on Tuesday (28 April), Nigel Huddleston said it was vital to balance the interests of businesses and consumers at a difficult time for both
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Which? campaign tone 'very disappointing' – Abta
Consumer champion’s #RefundPassengers message undermined the two groups’ alignment on key issues, head of public affairs Luke Petherbridge told TTG