Agents

'Help us help Jamaica': heartbroken agent launches fundraising drive after hurricane

'We had no idea what was coming': Agent spends four days sheltering from Hurricane Melissa

The end of GDS training? Agent launches AI tool that can book holidays ‘in seconds’

From flying brochures to mysterious bibles: are these the most haunted travel agencies in the UK?

Travel agent battles through the night to support client stranded in Jamaica

Eastern Airways employee turned agent saddened as airline prepares to file for administration

EasyJet holidays boss: ‘We want to redefine what luxury travel means’

Luxury safari specialist Revells Travel ‘on the lookout’ for more shops after opening second store

Agents tap into ‘lux-scaping’ as travellers seek one-off indulgences

9 takeaways from a travel agent's trip to Ecuador

Experience It Now Travel lands fourth shop but maintains push for more homeworkers to future proof agency

How a Gold Travel Counsellor introduced fees – and changed her business

'We hope to open before Christmas': Beverley Travel hires ex-Ashley Adams staff and switches expansion focus following agency closure

‘If I get in a bit of a tizz, it’s great to have another pair of eyes’: Travel Counsellors assembles support team for agent with dementia

‘Lakes aren’t a backup anymore’ – agents warned of longer lead times for beach alternative

Zafiro Palace Andratx: is this Majorca’s quietest luxury hotel resort?

Poll: Is the timing of the Budget going to give agents enough time to plan for peaks?

Dame Irene Hays honoured for 'exemplary leadership and unwavering dedication to careers in tourism'

Nick Marks returns to industry with Dolphin Dynamics following demise of Baldwins Travel

Beachcomber's Gary Bagnall reveals 'daunting' decision to jump into homeworking after 25 years with specialist

'In a world full of uncertainty and online scams, customers increasingly value the human touch'

Industry rallies around agency team as brand shuts its doors after more than 60 years

Agency takes to the streets with cabin trolley full of fizz and snacks to celebrate 10th anniversary

The inside story from this year's Top 50 Champions trip