The move is part of the package holiday firm's efforts to offer its 7,000-plus agent partners greater flexibility and control over customer bookings.
Agents can now make a range of booking amendments via the trade portal including:
Travel agents can now make changes to their customers' easyJet holidays bookings via the new "Manage Holiday" function housed in the trade portal.
EasyJet holidays' head of trade distribution Natasha Marson said the new function will ensure agents can give their customers the 'best support' (Credit: easyJet holidays)
The move is part of the package holiday firm's efforts to offer its 7,000-plus agent partners greater flexibility and control over customer bookings.
Agents can now make a range of booking amendments via the trade portal including:
Get unlimited access to the latest travel industry news and analysis, comment on articles and sign up to newsletters.
Register for free
Already registered? Login here or below.
Having difficulty logging in? Try these tips, or contact support@ttgmedia.com
Travel agents can now make changes to their customers' easyJet holidays bookings via the new "Manage Holiday" function housed in the trade portal.
EasyJet holidays' head of trade distribution Natasha Marson said the new function will ensure agents can give their customers the 'best support' (Credit: easyJet holidays)
The move is part of the package holiday firm's efforts to offer its 7,000-plus agent partners greater flexibility and control over customer bookings.
Agents can now make a range of booking amendments via the trade portal including:
- Changing holiday dates for bookings 28 days or more before departure
- Amending flight times to another flight on the same day, 28 days or more before departure
- Name changes of up to three characters for anyone on the booking other than the lead passenger
- Adding, removing, upgrading or downgrading a transfer, up to five days before departure
- Adding or amending seats prior to check-in
- Adding bags via the airline website
Furthermore, agents can access lower amendment fees for date, flight or seat changes made via the trade portal.
Amendments cost £25 per person when made through the portal, compared to £40 per person when processed by the holiday trade support team.
Natasha Marson, easyJet holidays’ head of trade distribution, said: “We’re thrilled to be transforming experiences for our brilliant travel agent partners by introducing our new Manage Holiday function on the easyJet holidays trade portal, providing even more flexibility and control when it comes to amending customer bookings.
“With this latest enhancement, agents can now make a range of changes online, and with reduced online amendment fees, allowing them to provide the best support for customers, with the tools they need to deliver brilliant service every step of the way.”
Are you a home-based agent looking to grow your business, expand your networks and develop the skills needed to drive long-term success? Register to join the Celebrity Cruises Xcelerator Programme now – and you could also win one of two Celebrity sailings, a ship visit and more!