Three-hour delays, regular outages and "persistent" configuration problems have been reported at several major airports across Europe as the EU's new biometric border checks bed in.
Border processing times have spiked by 70% since EES was implemented (Credit: iStock/BrasilNut1)
Now, trade body Airports Council International (ACI) in Brussels has urged authorities, including the European Commission, to address the "mounting operational issues" with the rollout of and technology behind the EU Entry-Exit System (EES).
Since 12 October, when the new biometric border system launched, border control processing times at some airports have jumped by to 70%, according to ACI.
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