Skip to main content

Border Force chief admits worries about 'slap-back' EU Entry-Exit queues

Brexit
Gary Noakes
11 November 2025

The director general of Border Force has shared concerns about the EU Entry-Exit System (EES) and revealed contactless eGates were trialled at Manchester airport last month.

Is facial recognition poised to become part of the airport journey?
(Credit: iStock / Natthaphong Srisawang)

Phil Douglas said Manchester airport had trialled facial recognition tools (Credit: iStock / Natthaphong Srisawang)

Phil Douglas, speaking at the Airlines 2025 conference, admitted he was anxious about some aspects of EES, which went live last month. EES requires UK nationals travelling to the EU to provide their fingerprints and undergo biometric facial recognition.

This will largely be completed at holidaymakers arrival airport. However, some checks at juxtaposed EU borders, such as at Dover (for ferries), St Pancras International (for Eurostar) and Folkestone (for Eurotunnel), will be completed in the UK.

Douglas identified Dover as a worry, but stressed: “I think we have got some good solutions there."

More from the Airlines 2025 conference: