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Agents

Agents to be recognised with ‘more than financial rewards’ in new programme
The Set’s new loyalty programme celebrates advisors with luxurious gifts and VIP experiences.
Azamara becomes latest line to set up agent advisory board following David Duff exit
The specialist small-ship line confirmed its UK and EMEA managing director had vacated his role with chief international sales officer David Siewers taking on his responsibilities
Welsh agency Wonky Sheep Travel seeks homeworkers in time for January peaks
The Cardiff agency, which specialises in sport and group travel, plans to recruit up to 10 homeworkers for a new venture
'It's only taken 50 years to learn how to run a business!': Irish agent sells up after canny post-Covid business decision
John Galligan Travel switched to specialise in selling luxury and expedition cruise following the pandemic
Sports tour operator, agent and Aito stalwart Edwin Doran passes away aged 79
Edwin Doran who founded his eponymous sports tour brand in London's Twickenham in the 1970s
Silver Travel Advisor secures second premises and hints at further retail expansion
Brand expands to Southwell in Nottinghamshire and is seeking more following success of first shop in Sheffield
The travel agent chasing international sporting glory
Scott McCabe is pursuing international honours, playing for Ireland in the upcoming EuroHockey Indoor Championship 2026.
Crystal unveils plans for supporting agents at invite-only event
The luxury cruise line shared updates on enhancing its booking platform, as well as key customer insights, at its marketing training day on Wednesday. 
‘Advisors must keep abreast of geopolitics’ as luxury travellers’ safety concerns rise
Safety and security are now leading concerns for high-net-worth travellers, according to the latest Virtuoso insights report.
InteleTravel rolls out new ticketing platform allowing agents to package major concerts and events
Homeworking firm has launched a fully-integrated event ticket portal following its Tickitto acquisition
Hays Travel turns to B&Q's algorithm expert to sharpen its AI focus

Hays Travel has recruited a "visionary" AI guru to its board to sharpen its use of data, technology and AI in its operations.

Dr Mohsen Ghasempour, who is chief AI officer at B&Q and Screwfix parent Kingfisher Group, will join Hays as a non-executive director next month.

In his current role, Ghasempour leads on how Kingfisher uses AI and machine learning to drive its brands' customer experience functions.

‘Building on 2024 was always going to be a challenge’ – so should summer 2025 be cause for celebration, or concern?
Latest TTG and PwC data unpicks lates market trends and consumers' pursuit of value
Audley Travel launches VIP membership club for ‘top-selling’ agents
‘Kindred’ will offer special privileges to a handpicked group of advisors in recognition of their continued support of the luxury travel operator
Agencies step in at the 11th hour to save holidays hit by spate of Esta issues
One Thorne Travel client found out their Esta had been revoked during the first leg of their trip
France to target UK luxury market at VIP advisors' event
The French national tourist office has invited a small group of elite travel planners to meet with 15 supplier partners from across the country
Langham to launch new platform for agents to check commission amid 'industry-wide issue'
The luxury hospitality group says advisors are currently waiting ‘too long’ to receive payment
Jet2holidays postpones 2025 travel agent conference
The UK's largest tour operator had been set to host its 10th annual agent conference this December
WeRoad launches to UK trade targeting a quarter of bookings to come via agents
Group travel specialist WeRoad will begin selling through agents, planning to offer over 300 itineraries to the trade
‘High-net-worth travellers are savvy, not stingy’ – how agents can maximise value
With luxury travellers increasingly using hacks to avoid overspending, the role of the travel advisor is fast evolving
Barclays data highlights healthy travel spend in August and rising shoulder season popularity
Transactions with agents grew by nearly a fifth year-on-year last month, the highest of any sector
Aspire Travel expands to second shop and launches recruitment drive as team race to quote 145 enquiries worth £750,000
'I took a risk going from homeworking to this,' owner Kelly Baldwin told TTG as she now seeks to scale her agency business further
Five ex-Baldwins Travel teams ready to return to the high street with Ashdown Travel and Premier Travel
New Ashdown Travel and Premier Travel stores open their doors as teams look to the future
Everything you need to know about French Polynesia specialist Aranui Cruises
Discover everything you need to know about Aranui Cruises, with a chance to win a €1,000 cruise voucher and a deluxe French food hamper
Advantage equipping agents to guide clients through 'confusing time for travellers'
New EU border rules and school holiday reform on the consortium's agenda this autumn