First minister Nicola Sturgeon targeting ’significant reopening’ of Scotland’s economy in the last week of April, including non-essential retail premises
‘Gone are the days when agents just helped customers to choose between Greece or Grenada; the service agents provide in the pandemic world is so much more complex’
‘No one can give guarantees, but we can work to a roadmap safe in the knowledge that if people book a package, they will be entitled to a refund or to defer’