Consumer protection

Why it’s vital we fight fraud in travel

Atol protection on RCNs extended to end of September 2022

Agents 'act as one voice' to deliver Abta CMV refunds petition

Air Canada changes refund policy for all Covid-hit fares

Aito: 'It’s incredible how resilient members have been'

Global Travel Taskforce sets out plans to restart travel from May

Atol protection for RCNs extended to 30 April

Abta extends refund credit note policy

'Scrap refund credit notes', says On the Beach

Abta 'moved the goalposts' over CMV refunds, claims agent petition

Agents blast partial refunds stance from Air Transat

Covid flight refunds total more than £3bn, CAA reveals

Anger after Abta policy sees agents lose thousands in commission

Updated: Lastminute.com facing legal action over £1m unpaid refunds

Abta extends credit note regime to end of September

Atol protection for Refund Credit Notes to be extended

PTS appoints Elman Wall as independent trustees

Shearings moves to trust account model for client cash

Virgin Atlantic and Ryanair slammed over refunds in Which? survey

Abta to push for new extension to RCN financial protection

Big interview: RCN move was unwelcome but necessary - Tanzer

High street agents star in new Abta confidence campaign

Package holiday sales to soar following Oxford vaccine boost

Competition watchdog launches airline refund probe