Moriarty updated the transport select committee on the industry’s progress on Wednesday (3 March), and its enforcement action.
Refunds totalling £3.09 billion have been paid following in excess of one billion flight cancellations affecting some 29 million passengers.
“This is an enormously important issue for consumers," said Moriarty. "In the early days of the pandemic airlines were overwhelmed, that’s one of the reasons we took action. More than 95% of refunds have now been paid, totalling over £3 billion."
