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In depth

AE Expeditions sales chief vows to crack ship visit 'issue' ahead of agent overnights next year
Andrew Turner said agents enjoyed the two recent overnight ship visits in Scotland before highlighting how these educationals still had their limitations
Tui boss calls for return of 'seamless' EU borders and tells of big drop in US sales
Tui’s Sebastian Ebel has highlighted a big fall in sales to the US and said it and the EU need to make border control more user friendly for UK travellers
Inside Corinthia Bucharest, the luxury hotel leading Romania's pursuit of high-net-worth travellers
The Romanian capital is making a play for luxury travellers thanks to a new hotel – and they may find themselves pleasantly surprised by what they find in the city.
'Old school' agent pivots with new lifestyle venture to meet clients' evolving expectations
Jesse Sharp’s Celsius London will offer a wide range of lifestyle management services as luxury travellers’ expectations evolve.
The top-selling experience in Dubai, according to a leading DMC
Demand is swelling for authentic, experience-led travel across the UAE and Oman, says Emirates Group’s Arabian Adventures
No need for 'aggressive' lates pricing this summer, Tui chief insists
Sebastian Ebel says Tui is well sold in the UK for summer 2025 and will not be as aggressive in late sales pricing as competitors, but signalled bargain prices in the UAE due to the Middle East conflict
Third-party agents help Tui to strongest early summer result for more than a decade
Chief executive Sebastian Ebel has credited the ’proven sales strength’ of both its own agents and partner agencies for its strong showing in the three months to the end of June 2025
Bookings over £100,000 ‘nearly always’ from these professions
A third of these high-net-worth clients had also made a major business move. 
Poll: Tell us what would help you sell more cruise

Our previous Cruise Insight report, published in June, explored the ocean cruise market, examining what it’s like to sell ocean cruise in 2025.

Travel Village shares vision to cement itself as a 'national brand'
The Blackpool-based agency and cruise specialist, which operates the Southampton Cruise Centre brand, has shop in the seaside town plus close to 100 homeworkers dotted across the country
Spa Travel credits 'always around' mentality for confidence to cut staff hours as it celebrates 45 years
The West Yorkshire agency celebrated its birthday with a roadshow for 250 clients with 40 operators attending
Secrets of Ceylon expands portfolio and adds new operator partner
The hotel collection now numbers 13 characterful four-star properties across the island
Is it time for Ecuador to make a comeback?

Internal unrest, political instability, an electricity crisis caused by a severe drought… clients could be forgiven for wanting to avoid Ecuador, when they have read the international news headlines. 

‘He's our welcoming committee’: meet the pups in travel agents melting hearts

We’re a team of dog lovers here at TTG and we loved speaking to travel agents to gather the most charming stories of pooches brightening agents’ days. This lot certainly boost staff wellbeing, bring smiles to customers, and just occasionally cause a bit of mischief and mayhem at client consultations. 
 

Coconut Travel boss hires husband to lead new homeworking division
Director Claire Smith has asked her husband James to support the agency’s three existing homeworkers and the other five coming joining the business in September
'They know how to sell': Premier to keep Baldwins teams in place following three-branch deal
Premier’s deal to take on three former Baldwins Travel shops and keep 14 of the agency’s staff in jobs will help ’cement’ the brand’s presence in Kent, MD Paul Waters tells TTG
Charity accuses Tui of breaching its own policy on captive whales and dolphins
Tui is the subject of 32-page report by World Animal Protection, which delves into the operator’s extensive use of marine attractions, claiming the group plays a ’significant role’ in driving demand for them
What it's really like inside the Caribbean's newest party destination
Celebration Key is a new 65-acre private island resort in the Bahamas that’s exclusively for Carnival Cruise Line guests – with plenty of potential for expansion
US tourism demand has withstood Donald Trump's return – but is it the calm before the storm?
UK visitors to the US went up during the first half of the year – will the market perform so well once people start booking for future seasons?
Home residence firm taps Pope’s sommelier as agents demand ‘exclusive’ service
The luxury residences rental company has recruited the Vatican’s wine expert in a bid to stand out against its competitors.
Top agencies reveal secrets to rewarding referrals as loyalty schemes rise
Is there a magic solution to keeping clients loyal, treating them well and winning new referrals? Personalising the approach is key. 
The Cruise Room launches recruitment drive to free up owners to pursue 'new projects'
The Wirral-based agency believes it needs to hire more staff so its co-founders Jonathan Howitt and Robbie O’Grady can focus on new projects
'It was fate': Former sisters-in-law turned agency owners go local with first Destination Perfect shop
Agency co-owners Carla McFeely and Carla Mann have long wished for a high street shop but had not found the right premises until now
Lates market fracturing as unrealistic budgets and expectations clash with higher holiday prices
One agent told TTG: ’There’s still a myth around last-minute holidays that prices are always good – that is not the case.’