In depth

10 new ways to sell Italy to luxury travellers this year

Visitors to Italy are looking beyond Venice, and Rome and Amalfi Coast to explore lesser-known destinations.

Why agents should stop relying on referrals, and four other business tips from a marketing expert

David Nickel, founder of marketing agency Jadewolf, shares the five biggest mistakes agents make when promoting their businesses – and how to fix them

Agent calls for greater suicide prevention support at work after own emotional journey

In 2023, Michael Gillies hit rock bottom – burnt out by losing his travel business, heavily in debt, he did the unthinkable when he felt he had nowhere else to turn. Now he’s recovered, he’s determined to make sure others who need it can access the right support

How to choose suppliers that help you cut the carbon footprint of a holiday

How to spot suppliers who prioritise sustainability – and the questions to ask other operators

Trump's White House has dragged Jet2 into a political firestorm – so should it respond?

After the White House put its own dark spin on the viral "Nothing beats a Jet2 holiday" meme, should the airline and operator respond? And if so, how? Social media strategist Marta Safin, part of the Llama collective of marketing experts, shares her take with TTG

Entry-Exit and Etias: the EU's new biometric border rules and visa waiver explained

The EU will this year start rolling out new border rules that will replace passport stamping, and next year introduce a new Esta-style visa waiver – here’s everything you need to know about the two new systems

Sunlounger Travel launches search for sixth shop after landing £10,000 from Jet2

The agency, which is aiming to grow to 25 branches, is looking to expand deeper into its East Anglia heartland after tapping Jet2’s Scale Up Your Street fund for £10,000

'As AI search becomes the norm, agents must use it to strengthen their claim to being the experts'

As Google doubles down on AI-first search, agents must endure short-term disruption for longer-term gain writes Propellic’s Brennen Bliss for TTG, in the knowledge those who embrace AI as a research assistant rather than resist it altogether stand to strengthen their value and relevance to their clients

Agent invests in ‘aftercare’ app to prevent client loyalty ‘fizzling out’

Emily Grace has teamed up with Georgie Spurling on a wellness app designed to hold guests ‘accountable’ on their wellness journey after they check-out of the hotel.

'It took me seconds to say yes!': Lynsey Jones on her 'shock' redundancy and new start with Ambassador

Balkan Holidays’ head of sales’s professional world came crashing down in April 2025 when she was made redundant but she is now back doing what she loves the most – helping agents sell more holidays

How agents can sell a no-fly trip to three French hot spots

Paris, Provence, St Tropez: could there be a better trio of sophistication? And clients can also do them all without ever getting on a flight.

Here's how to put a different spin on Queensland for your clients

From bush camping in an ancient outback museum to farm-to-table tours, Tropical Northern Queensland is weaving Indigenous-led tourism around established hero products

Turkey Tourism: 'Agents' knowledge of the range of options Turkey offers is crucial to us'

Turkey’s efforts to extend the summer season and shift the spotlight onto lesser-known destinations is bearing fruit, and agents stand to benefit, Turkey’s tourism lead tells TTG’s Gary Noakes

'We can move forward': Baldwins Travel's Tricia Lester joins Ashdown Travel along with nine colleagues

Surrey agency Ashdown Travel approached Lester on LinkedIn ’a couple of months ago’ before revealing plans to add two branches and recruit more staff

Halstead Travel owner's video interviews see her win funding for first retail shop

Arline Sloan will launch Halstead Travel on the high street in September for the first time, eight years after setting up the homeworking brand

Your lovable agency mascots and their globe-trotting adventures

Have you ever wished you could fold yourself up and fit into a client’s suitcase when they go travelling? Well, these mascots are lucky enough to pull it off – they are often to be found travelling the world, accompanying agents on fam trips, joining clients and their families on holiday, and helping their agent owners to host escorted tours.

Agents warn 'out of hand' resort fees are putting clients off visiting the US

One agent told TTG she had to stump up an extra $700 in fees during a 16-night itinerary

‘Let independents decide their suppliers,’ urges agency with 100% commission promise

A new host agency, Independents – Powered by Azure, has criticised restrictive contracts that limit the potential of advisors’ earnings.

Quark 'in conversation' with shipyards and operators as search for new ships gathers pace

The three-ship expedition line insists any vessel that joins the fleet will carry fewer than 200 passengers

Natasha Marson: 'We're quirky, there's a bit of sass in there – that resonates well with the trade'

EasyJet holidays’ head of trade distribution talks TTG’s James Chapple through her mission to engage the trade with sassy activity, produce better tools for agents and forge ever-stronger ties with homeworkers, as well as the memories she still draws on for inspiration

Deal for Ireland's Grogan Travel to end 75 years of family ownership

Managing director Frances Grogan told TTG that while it was tough to sell up after 75 years, she felt new owner Frosch Ireland shared many of her agency’s values

Fora Travel: the new $1 billion travel agency everyone is talking about

With thousands of members across 92 countries already, Fora Travel is interested in the UK market too.

Heathrow to submit third runway plan next week as profits near £1 billion

Heathrow airport has said it will submit plans for a third runway to the government by the end of July and detailed half-year results, with a small increase in the number of passengers in the financial period

Luxury agent launches ‘transformational’ service for clients after ‘lowest’ point

Having overcome a number of challenges in her own life, Travl.Love founder Nadine Brady now wants to help others reach their personal and professional potential.