Diversity and Inclusion

Remember, DEI is lucrative and sustainability saves you money – plus six more Aito conference takeaways

The rise of AI, an increasingly discount-led market and the business benefits of DEI and sustainability were key talking points at this year's Aito conference in Asturias. Dea Jusufi reports

'We all have a vested interest to ensure travel is truly accessible for all'

Catering properly for people's assisted travel a duty incumbent on everyone in travel, and makes sound business sense too, writes Abta's director of industry affairs Susan Deer for TTG

InteleTravel secures industry backing for accessibility push

Agency to host Inclusive Travel For All workshop on 29 November as part of a diversity initiative

'What should have been a run-of-the-mill trip became a tactical operation'

As a high-profile LGBTQ+ influencer, Jake Graf was apprehensive about travelling to the US for a travel convention – but did his fears become a reality at the border check?

'Global tensions are giving peaceful, inclusive nations the edge in tourism'

The global geopolitical situation is elevating the importance of values-driven travel – this was the message at WTM London panel, Destinations with Heart

‘After losing our baby at 25 weeks, a family holiday helped us start to heal'

A week in Greece may not seem that life-changing but, as TTG’s Tom Parry explains, even a short break can begin to ease wounds of loss – and demonstrate the magic of the travel industry

Tui inks three-year partnership to drive 'most neuro-friendly travel company' ambition

The three-year partnership will provide inclusivity training for all childcare teams and frontline staff

G Touring rapidly climbs list of UK's best workplaces for women

Travelsphere and Just You parent ranked second in medium-sized business category, climbing from 14th last year and 17th in 2023

Industry must 'step up' to improve disabled access to flying, taskforce chief warns

Tanni Grey-Thompson, who is chairing a new government body examining disabled people’s access to flying, has said no new legislation is likely and highlighted the lack of budget behind the taskforce, saying the industry must step up instead

Taskforce spells out 19 'key actions' to improve flying for disabled passengers

A taskforce chaired by Baroness Tanni Grey-Thompson has spelled out what the aviation industry needs to do to make flying more accessible for the disabled

12 impactful changes that could make travel more inclusive

TTG’s new Fairer Travel Event brought together changemakers and trailblazers to share their advice

Eight responsible travel tips to help drive real change

Earlier this month, TTG’s new Fairer Travel Event brought together bold and inspiring figures to change the industry

TTG seeks agent applications for new LGBT+ travel training programme

TTG has teamed up with Intrepid Travel and Virgin Atlantic to train up five travel agents and appoint them TTG LGBT+ Travel Ambassadors

Three airports told to improve disabled access but overall UK picture improving – CAA

Heathrow’s Terminal 3, Prestwick and Edinburgh airports are told to improve the way they cater for disabled passengers in the latest CAA examination of UK facilities

Julia Lo Bue-Said and Jo Rzymowska recognised in King's Birthday Honours

Advantage chief executive Lo Bue-Said has been recognised for her services to business and tourism, and Rzymowska for her efforts to effect change in the diversity, equity and inclusion space

‘It's comfortable and cosy’: why working from bed is key to this agent’s success

Paula Hansen, co-founder of World Accessible Holidays, lives with a chronic health condition that makes working from an office almost impossible

Tour operator eases disabled clients’ safari ‘fear factor’ with simple tweak

Enable Holidays says the couple, who had dreamt of going on safari for years, has since gone on to book four more trips with the accessible tour operator.

Can travel embrace AI while retaining its human touch? Plus, 12 other ITT conference highlights

The war for talent, travel’s stand on DEI, and AI’s coming of age were among the key talking points at the 2025 ITT conference in Sardinia this week...

Next generation of industry talent 'won't put up with inaction on DEI'

While numerous big companies have publicly turned their backs on DEI, easyJet and Tui have revealed they are ’doubling down’ on inclusion – here’s why.

‘Pride isn’t just a symbol, it’s action – you either stand up, or stand back’

’It’s Pride Month – I’m celebrating," says Jo Rzymowska. "But I can’t ignore the growing urgency... You either stand up, or stand back’.

‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change

Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”

The 30 Under 30 strategist on a mission to make a corporate giant more sustainable

Megan Bowbrick, part of the 2024 class of TTG 30 Under 30, reveals why it’s better to surround oneself with people rather than doing everything alone

Alcohol-free club to 'normalise' sober events as 80% of agents demand change

The Travelcohol-Free Club held its first event in London last week after an overwhelmingly positive response to its initial launch.

What made Richard Branson change his mind about Saudi Arabia?

Sir Richard Branson tells TTG he believes the time is right for Virgin Atlantic to start flying to the kingdom, despite its human rights record. Here’s why...