In 20 years of selling river cruising, I have learnt to dread one key question: "My partner and I have limited mobility – will we be able to enjoy a river cruise?"
Why do I dread this question? Well it's because I know my answer probably won't be what the potentially new client wants to hear and therefore won't result in a booking.
This question was asked in a similar way during the recent excellent Clia River Cruise Conference in Amsterdam. However, the four experienced river cruise chiefs onstage chose not to address the real limitations river cruising presents.
